Where we work
Hotel management software for Kenyan properties
Stellar HMRI is built and supported from Nairobi. Properties in Kenya bill in shillings, apply local tax rules and reach a team working the same hours, rather than filing a ticket into a timezone twelve hours away.
Priced and billed in shillings
Currency is set per country on your organisation, so rates, invoices and the booking engine all show KES with the right formatting. Guests are not asked to convert in their heads.
Local tax handled as configuration
Tax label and rate are configured per country rather than hardcoded, so VAT and any additional levy apply correctly on invoices without a developer being involved.
Support in your hours
The team is in Nairobi. Onboarding calls, migration and day-to-day questions happen during your working day, not overnight.
Frequently asked questions
- Does Stellar HMRI handle Kenyan VAT and the catering levy?
- Tax label and rate are configured per country on your organisation, so VAT and additional levies are applied on invoices at the rates you set. We confirm the configuration during onboarding.
- Can we bill guests in shillings but report in dollars?
- Each property bills in its own currency. Groups operating across several countries keep a currency per country, so each property invoices locally.
- Do you support properties outside Nairobi?
- Yes. The software is cloud based and works anywhere with a connection, including lodges and camps where staff work from a tablet.